Faqs

Support Center

Frequently Asked Questions

Find answers to common questions about our payment processing solutions.

What types of payments can FusionSphere process?

FusionSphere processes all major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay, Samsung Pay), ACH/eCheck, contactless/NFC, EMV chip, PIN debit, EBT, gift cards, and international currencies across 200+ markets.

How long does it take to set up a merchant account?

Most merchant accounts are approved within 24-48 hours. Our streamlined application process requires basic business information, and our underwriting team works quickly to get you processing. Some complex business types may require additional documentation.

What are your processing fees?

We offer transparent, competitive pricing with no hidden fees. Our rates start at 2.6% + $0.10 for card-present transactions and 2.9% + $0.30 for online transactions. Volume-based discounts are available. Use our pricing calculator for a custom quote.

Is FusionSphere PCI DSS compliant?

Yes, FusionSphere is a PCI DSS Level 1 certified service provider — the highest level of certification. We maintain compliance through annual audits, quarterly network scans, and continuous monitoring. Our solutions help reduce your PCI scope.

Do you support recurring and subscription billing?

Yes, our recurring billing engine supports flexible scheduling (weekly, monthly, annual, custom), automatic retry logic, dunning management, proration, plan upgrades/downgrades, and customer self-service portals for subscription management.

What fraud prevention tools do you offer?

Our FusionShield suite includes AI-powered risk scoring, 3D Secure 2.0, Address Verification (AVS), CVV verification, velocity checks, custom fraud rules, device fingerprinting, and real-time transaction monitoring. We block over 99.7% of fraudulent transactions.

Can I accept payments in multiple locations?

Yes, our multi-location management features allow you to manage all your locations from a single dashboard. View consolidated or location-specific reports, manage inventory across locations, and set location-specific pricing and permissions.

What security measures protect my data?

We employ end-to-end encryption (E2EE), point-to-point encryption (P2PE), tokenization, TLS 1.3, SOC 2 Type II compliance, and regular penetration testing. All data is stored in PCI-compliant data centers with 24/7 security monitoring.